Make sure that you have selected the correct delivery date (if you are placing your order after 2.30PM Perth time you must select a date at least one day ahead). You must also select a Shipping Method (Delivery or Pick-Up).

If you are trying to get flowers delivered the same day after 2.30PM please call us - we may still be able to help.

Still having problems? Please call us on (08) 9527 5562 and we will be glad to take your order over the phone.

Yes. Just be sure to place your order before 2.30 PM Perth time.

Every care will be taken to ensure the gift is left in a safe place, with a card put in the recipients mail box explaining where the gift has been left.

If there is nowhere safe to leave the gift, our courier will leave a card to request that the recipient contacts us to arrange re-delivery or collection. If a telephone number is provided we will also attempt to call the recipient.

Flowers should always be kept in a cool place, away from direct sun.

If your flowers are arranged in flower foam (Oasis) in a container (Basket, Box Arrangement, Ceramic) just take the flowers to your sink and use a glass or small watering can to add a little water each day. If this is done daily the flowers won't need much water.

If you have a bouquet that needs to go into a vase, the flowers need to go into water immediately - make sure the vase is clean and add cut flower preservative (or just a small drop of bleach) to the water then re-cut the stems (using sharp scissors or a knife, cut the stem on an angle) just before putting them in water.

Every three days replace the water - adding cut flower preservative or a small drop of bleach and again re-cut the stems on an angle just before returning the flowers to water.